Refund policy

We want you to be happy with your purchase from Open and True. If for any reason you are not satisfied with your order, we accept returns within 14 days of delivery. The item must be in its original condition, with tags attached. Customers are responsible for return shipping costs.

To initiate a return, please contact us through our website's contact form or by emailing us at support@openandtrue.com. We will provide you with instructions on how to return the item. Once we receive the item, we will process your refund within 7-10 business days.

Please note that shipping costs are non-refundable, and we do not offer exchanges at this time.

By using our website and purchasing our products, you agree to our terms and conditions and refund policy. If you have any questions or concerns, please contact us through our website or by emailing us at support@openandtrue.com.